WEBINAR: Rethinking Customer Retention and Loyalty in a Post-Covid World
Thursday 25 June, 12:00
Join digital marketing expert Jane Dixon from Willow Ridge Digital to learn how to supercharge your customer retention and loyalty as we enter the new normal.
Jane will be sharing a 10 point plan for reengineering your customer engagement and loyalty strategies to maximise retention, with examples from retail, sports and leisure industries.
Jane Dixon – MD, Willow Ridge Digital
Jane is a CRM and lifecycle marketing expert with 15+ years’ experience in customer retention, email and marketing automation.
A former VP of Strategy for a CRM and Email SaaS company, she helps marketers get the best fit marketing technology and maximise their investment. A gamekeeper turned poacher.
From requirements analysis to RFP management and vendor negotiations, as an industry insider Jane lowers costs, speeds time to value and supports delivery on customer experience and digital transformation goals.
As founder of Willow Ridge Digital Agency (WRD), she has brought together an expert team of platform agnostic – data, design and campaign delivery professionals. The team at WRD ensure swift, high quality and cost effective delivery of multichannel CRM loyalty programs and campaigns.
WRD services can be delivered as part of wider digital transformation projects, in support of in-house teams during peak periods or as a fully outsourced function.