WEBINAR: Chatbot masterclass: How to use chatbots to sell during the Coronavirus
Date: Friday, 27 March 2020
Time: 10:00 AM
Duration: 30 minutes
Now more than ever, customers want instant support that’s personalised to them, 24/7.
With in-person meetings now difficult or impossible and teams working remotely, chatbots and online chat can help you to continue talking to your customers online.
I’ll talk through your options to quickly set up an automated virtual assistant that works across your website and Facebook Messenger (plus how you can use WhatsApp). You don’t need a big budget or a team of developers.
- how to stay in touch with your customers with consistent clear messaging via Messenger and live chat
- how to quickly set up a chatbot to help automate some of your customer service (particularly useful if you need to cover staff absence).
- how to continue selling and taking orders using live chat & Messenger
Sarah Mulcare Consulting
Sarah is a chat marketing strategist, helping businesses use Facebook Messenger to grow their revenue and provide personalised customer service 24/7. Sarah works with business owners 1:1 on conversational marketing strategy and bespoke chatbots, and runs the Chatbot Template Shop. Sarah’s clients include national financial services providers, e-commerce stores, event organisers and online membership sites.